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AMC & Managed IT Service

Annual Maintenance Contracts & Managed IT Support

Proactive maintenance and support to keep your IT infrastructure running smoothly. Choose AMC for reliable service coverage or CMC for all-inclusive maintenance with spare parts and replacements.

Request AMC Plan Talk to Lanstar

AMC and managed IT services illustration

Reliable support. Predictable uptime.

From desktops and servers to networks, email, backup and cybersecurity, Lanstar helps your team work without interruption.

Comprehensive IT Support Plans

Lanstar’s AMC and Managed IT Services combine preventive maintenance, remote support, on-site assistance and proactive system health checks.

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End-User Support

Desktop and laptop support, printer and peripheral support, software troubleshooting and user assistance.

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Infrastructure Support

Server maintenance, network equipment support, email system support and regular system health checks.

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Security Updates

Firewall and security updates, security patch management, endpoint protection review and backup verification.

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IT Roadmap

Quarterly review meetings, annual IT planning, capacity recommendations and continuous improvement guidance.

AMC Coverage

  • Desktop and laptop support
  • Server maintenance
  • Network equipment support
  • Printer and peripheral support
  • Software troubleshooting
  • Email system support
  • Firewall and security updates
  • Regular system health checks

What You Get

  • Dedicated support engineer
  • Preventive maintenance visits
  • Priority response times
  • Unlimited remote support
  • Regular system optimization
  • Backup verification
  • Security patch management
  • Quarterly review meetings
  • Annual IT roadmap planning

AMC Service Levels

Select a support model based on your business criticality, working hours and response expectations.

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Bronze

Business hours support
9:00 AM - 6:00 PM support for routine IT maintenance, troubleshooting and system health checks.

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Silver

Extended support
8:00 AM - 8:00 PM support with remote assistance, priority response and proactive maintenance.

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Gold

24/7 support
Round-the-clock support with on-site engineer options for mission-critical IT environments.

Comprehensive Maintenance Contract

CMC: All-Inclusive Hardware Maintenance

While an AMC typically covers labor, routine servicing and support troubleshooting, a CMC takes it further by including spare parts, replacements and major repairs at no extra charge.

Think of CMC as an all-inclusive maintenance plan for your hardware and IT infrastructure, giving your business fixed-cost predictability and fewer surprise repair expenses.

What’s Typically Included in CMC?

  • Labor and service call-out fees
  • Routine maintenance and troubleshooting
  • Replacement of faulty components such as hard drives, RAM, power supplies and board-level components
  • Burned or broken hardware replacement under normal operating conditions
  • System overhauls required to restore baseline operations

AMC vs CMC Quick Comparison

Choose AMC for lower upfront service coverage or CMC for fixed-cost comprehensive maintenance including parts.

FeatureAnnual Maintenance Contract (AMC)Comprehensive Maintenance Contract (CMC)
Labor CostIncludedIncluded
Routine ServiceIncludedIncluded
Spare Parts / ComponentsCharged ExtraIncluded
Overall PriceLower upfront costHigher upfront cost
Budget PredictabilityVariable if parts failFixed with no surprise repair bills
Instant Enquiry

Need AMC or CMC support?

Share your IT environment details and our team will suggest the right support plan for your business.

Phone: +91 98400 64306 / 044 42632773
Email: sales@lanstarinfo.in

Request AMC / CMC Plan